Allowing Image Input and Analysis in Microsoft Copilot Studio
Welcome to the world of Microsoft Copilot Studio, where we will learn to make use of yet another feature that is included in Microsoft Copilot Studio. Microsoft Copilot Studio …
Month: February 2025
Understanding Acumatica’s Role-Based Security and Access Control
With growing companies and a fast speed in the journey of digital transformation, getting an ERP system today is a pressing need. Probably one of the most important characteristics …
Best CRM app for Handyman (iOS, Android)
For handymen and small service businesses, managing clients, tracking leads, and organizing workflows is critical. Customer Relationship Management (CRM) tools have evolved to cater to these needs, providing features …
Visualizing Complex CRM Record Relationships in Dynamics 365 with Spider View!
Managing customer accounts can often feel like solving a puzzle—figuring out how stakeholders are connected, which decision-makers to contact, and identifying key influencers. Without the proper tools, this process …
Smarter Features, Greater Productivity with Azure Maps in Dynamics 365 CRM
“Every step toward efficiency is a step toward success.” At Maplytics, we believe that innovation is not a choice but a continuous journey. Businesses thrive when they optimize their …
How To Successfully Develop Your Microsoft Dynamics 365 Solution Deployment Strategy
When deploying solutions in the Microsoft Dynamics 365 Power Apps maker portal from non-production to production, it can often feel like you are navigating a complex maze of configurations, …
[Video] Customer Service in the Metals Industry – Part 3
https://www.crmsoftwareblog.com/wp-content/uploads/Entering-and-Assigning-Tasks-to-a-Case.mp4 Handling customer claims in the metals industry requires more than just tracking issues—it demands an organized approach to task management. In our latest video, we explore how our …
TMC Receives Growth Funding to Enhance Innovation in Microsoft Cloud Solutions
At Technology Management Concepts (TMC), we have dedicated over three decades to helping businesses streamline processes, maximize productivity, and unlock growth potential through Microsoft cloud solutions. Our success is …
Resolve Customer Issues Faster with the 2024 Dynamics 365 Customer Service Wave 2 Release
It’s that time of year again! The 2024 Wave 2 release for Dynamics 365 Customer Service is here with a host of new updates and features to help your …
Harnessing Dynamics 365 Copilot to Access Tailored Content from SharePoint
As a salesperson, your success depends on providing accurate and on-time information to your clients. Whether it’s product brochures, pricing details, sales pitches, or specifications, having instant access to …