What CRM Features Are Key for Automating Follow-Ups and Boosting Engagement?

Hey everyone,

I’m looking to optimize my CRM for better automation of customer follow-ups and to enhance engagement. What CRM features do you think are essential for achieving these goals?

For context, here’s the stack I’m using:

• WarpLeads for unlimited export leads
• Reoon for email verification
• Mailforge for email infrastructure
• Smartlead for email sending

Would love to hear your thoughts and any recommendations you have!

Thanks in advance!