CRM suggestions for a 2-person recruitment agency.

Hi All,

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I have been asked to help 2 friends build a small recruitment agency. They plan to do 360-degree recruitment and they have a ton of experience in it. They asked me to help them with setting up the Operational part as I have experience with Bullhorn and Hubspot.

Currently, they are using Folk CRM and doing a lot of manual work. I didn't use Folk before and I have a couple of concerns, described below:

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The bottlenecks they have at the moment are:

– A lot of manual work as they fill-in a lot of data manually in Folk (except LinkedIn, Folk has a chrome extension for it)

– Everything is scattered all over the place at the moment

– Nothing is synced with Folk

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Problems I see now or in the near future:

– I don't see a third party calling integration for Folk, hence I am afraid it won't be able to sync calls into Folk directly (similarly to Aircall & Hubspot for example)

– I don't see a third-party document sign integration in Folk

– From the outside, it doesn't seem like Folk has analytics such time to placement, average cost per hire etc, CVs sent etc.

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What is your experience with Folk?

What other solution would you suggest for a small recruitment agency?