Seeking Guidance for Project: “Designing a CTI Connector for Dynamics 365 Cloud” (Beginner Level)

Hello everyone,
I'm embarking on an internship project titled "Conception d'un connecteur CTI pour Dynamics 365 Cloud" (Designing a CTI Connector for Dynamics 365 Cloud). I'm relatively new to CRM and Dynamics 365, and I'm seeking guidance as I navigate through this project.
Project Overview:
– Objective: To design and develop a solution for integrating a CTI (Computer Telephony Integration) connector with Dynamics 365 Cloud.
– Mission: My mission involves the design and development of the integrated CTI connector solution.
– Technical Environment: The project involves working with CRM Dynamics 365, CTI Server, XML, .Net, and JS.
Seeking Resources:
Given my beginner-level understanding of CRM and Dynamics 365, I'm seeking resources that can provide me with:
– An introduction to CRM concepts and Dynamics 365 fundamentals.
– Documentation, tutorials, or videos that explain the integration of CTI with Dynamics 365 Cloud in a beginner-friendly manner.
– Technical guides or step-by-step instructions for working with CRM Dynamics 365, CTI Server, XML, .Net, and JS.
Your assistance in pointing me to beginner-friendly resources and providing any advice or insights would be greatly appreciated! Thank you for your support.