Used Intercom & Kustomer, now I’m using Zendesk. Is there a way to have reopened tickets/chats unassigned from off duty agents?

When I was in both intercom and Kustomer, agents who were signing off at the end of their shift would set themself as inactive and have any chats that reopened sent back to the general queues for another agent to pick up. Is this possibly in Zendesk because it doesn’t seem to be so. If possible, can someone explain to me like I am a 5 year old how to do it.

Thanks!