Get CRM Right, by Getting Expectations Right
By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer …
Month: December 2022
How to Avoid Social Media Compliance Risks
The world of social media is always changing, and staying up-to-date on the latest regulations can be daunting. Social media compliance risks are on the rise for organizations of …
Unlocking the Power of Talent Community to Maximize Redeployment
The world of staffing has changed. As a result of digital transformation, a younger talent pool, and changing value systems, work is no longer the same as it was …
Warning Signs Your SaaS Company is Outgrowing QuickBooks: Manual and Inflexible Billing
In the beginning stages of many companies and accounting departments, in SaaS billing out of spreadsheets is often a sufficient–though far from perfect–method of handling the business's finances. It's …
An Equipment Manufacturer’s Guide to CPQ, CRM and ERP
How to better compete in a digital, customer-centric world with end-to-end quote to invoice automation Experlogix Dynamics 365 Customer Engagement Business Central Finance and Operations Dynamics AX Dynamics CRM …
Displaying entity image in SSRS report using Power Automate
In Dynamics 365 CRM, while working on one of our requirements we came across a scenario where we needed to display an Account entity image on an SSRS report. …
Patient Portal: An Accessory to Wearables
Wearable technology has been around for a long time, long before the Apple Watch and long before it was made cool. At its inception, it was more of a …
Azure Updates: JEDI contract shift; Connected Learning Experience; OWASP; EU Data Boundary; Quantum chemistry
MSCN Reporter The latest Azure updates from Microsoft AI and Machine Learning Compute Databases Development Integration Networking Security Storage Hybrid Aerospace & Defense Life Sciences Data Management Regulatory Compliance …
Nimble Updates Tags to Organize Key Contacts
Nimble CRM recently launched a new way of organizing important contacts with some key additions/updates to our Tags Feature! Tags give you the ability to quickly group your contacts …
Fixed – Deployment has failed with the following error: {“code”:”WebhookAadAppAccessCheckCategory”,”message”:”Access check failed for Webhook AAD App with error ‘Subscriber’s client ‘user’… while configuring the Azure Grid Event Subscription – Dynamics 365 Omnichannel Voice
While configuring Azure Grid Event Subscription for enabling Call Recording in Dynamics 365 Omnichannel Voice, https://learn.microsoft.com/en-us/dynamics365/customer-service/voice-channel-connect-existing-resource?tabs=customerserviceadmincenter#enable-call-recording-and-sms-services we got the below error – Deployment has failed with the following error: …