User Review
( votes)
Key performance indicators (KPIs) are defined as the quantifiable measures used to determine how well an organization meets its operational and strategic goals. Too often leaders don’t look at KPIs through the right lens. Executives who look at KPIs to answer the question, “How did we do?” instead need to ask, “How will we do?” Rather than a rear-view-mirror look at performance, the right batch of KPIs can help predict business success, reveal the challenges ahead, and help data-driven organizations gain real competitive advantages.
Predictive KPIs help executives lead the organization rather than just manage, shifting the focus from short-term objectives to longer-term visions. Instead of numbers to hit, these KPIs can help drive change.
