User Review
( votes)
To see highlights of our G2 2021 Grid Reports and reviews, head to our website: https://www.sageintacct.com/best-accounting-software-reviews
In the latest Summer 2021 Grid Reports, Sage Intacct earned the #1 spot in these 8 categories:
- Nonprofit Accounting
- Mid-Market Accounting
- Revenue Management
- Mid-Market Subscription Management
- Mid-Market Subscription Billing
- Mid-Market AP Automation
- Enterprise AP Automation
- Small-Business Nonprofit Accounting
The results of the latest G2 Grid Reports demonstrate our commitment to transform the way people think and work so their organizations can thrive. So much so, that Sage Intacct has remained a consistent G2 leader in customer satisfaction since 2015. One of our key company values focuses on our customers’ success, and we are thrilled the latest G2 results reaffirm our dedication to this value.
Sage Intacct once again earned notable results in the Nonprofit Accounting category winning awards for Leader, Best Usability, Momentum, and Best Relationship. Sage Intacct won the Grid with an overall G2 score of 87 and a satisfaction score of 88. And the results show nonprofit users love Sage Intacct with 94% of reviewers saying our product is going in the right direction and 89% saying they are likely to recommend us to a friend.
We had a strong showing in the Mid-Market Accounting category as well. For this grid, G2 ranked the performance of 39 accounting systems. Sage Intacct outranked every competitor taking the Grid and the Leader award. Customer satisfaction was high—Sage Intacct claimed the #1 position with 93% of reviewers saying our product is heading in the right direction. Our implementation time was also shorter than competitors, allowing Sage Intacct customers to achieve results up to 117% faster.
G2 also named Sage Intacct #1 on the Grid in Revenue Management, earning awards for Leader, Momentum, and Best Relationship. We had the highest satisfaction score at 92 and a momentum grid score in the top 25%, ahead of our competitors.
We did well in the Mid-Market ERP Systems category winning two awards for Leader and Best Usability. Sage Intacct scored 94 in satisfaction and had the fastest implementation time compared with our competitors. A majority (95%) of reviewers believe our product is going in the right direction, and we had the top score in the overall ERP Systems Results Index, which measures our ability to meet customer requirements.
This quarter, our dedication to innovation and the customer experience remains evident as we topped the Usability Index in three categories—ERP Systems, Mid-Market ERP Systems, and Nonprofit Accounting. The criteria for this ranking is determined by ease of use, ease of admin, and the ability to meet customer requirements.
And our 22 Leader awards in these categories reaffirmed our position as a leader in cloud financial management:
- Nonprofit Accounting
- ERP Systems
- Accounting
- Revenue Management
- Subscription Billing
- Subscription Management
- Subscription Revenue Management
- AP Automation
- Grant Management
- Mid-Market ERP Systems
- Mid-Market Accounting
- Mid-Market Subscription Billing
- Mid-Market Subscription Management
- Mid-Market AP Automation
- Small Business Nonprofit Accounting
- Small Business Accounting
- Small Business Subscription Billing
- Small Business AP Automation
Sage Intacct is honored to receive 5 Momentum Leader awards for year-over-year change and growth in these categories:
- Nonprofit Accounting
- ERP Systems
- Accounting
- Revenue Management
- Grant Management
And we are ecstatic to rank #1 in Customer Satisfaction for these 4 categories:
- Nonprofit Accounting
- Revenue Management
- Mid-Market Accounting
- Small Business Nonprofit Accounting
Voice of the Customer
You might be wondering why G2 reviews are so important to us. G2 has long been recognized as one of the leading review platforms empowering business buying decisions by highlighting the voice of customers. The platform is based on over one-million user reviews that are individually verified, which enables Sage Intacct to gain a deeper understanding of our customers and better meet their needs and expectations. G2 uses an algorithm based on substantiated customer reviews, satisfaction ratings, and market presence to score each company.
At Sage Intacct, we love hearing what our customers have to say. Here’s a look at some quotes from Sage Intacct customers on G2:
“The best thing about Sage Intacct is the product is accessible from outside the office. I know a lot of General Ledgers have this capability currently, however coming from QuickBooks this is the best advantage to switching. Intacct also has a wide range of learning centers, help centers, or other resources for users to gain additional training or knowledge on the product and its modules.” —Lea B., Accounting Manager (Mid-Market)
“I really like the ease of attaching things digitally with Sage Intacct. Having all digital records for accounting is really nice and useful for keeping things organized. I enjoy being able to look back over months digitally vs. having to shuffle through hard copies and filing cabinets of records.” —Deirdre D, Executive Assistant (Mid-Market)
“I find that the interface is really intuitive and easy to use. Its simplicity makes creating and reviewing timesheets quite effortless. I’ve rarely had problems with entering my timesheets. The onboarding process was also easy—I received a simple tutorial document from my company and set up my account without any problems. I’ve never missed my timesheet submission and would have to honestly attribute that to the ‘gentle’ reminder emails.”
—Brianna N, Marketing Consultant (Enterprise)
To see the full results of the G2 Summer 2021 Grid Reports, head to our website: https://www.sageintacct.com/
Kellie Pharr
Kellie Pharr is a writer on the Product Marketing team for Sage Intacct.
