User-Friendly HIPPA-Compliant CRM Recommendation? (Saleseforce vs Freshworks vs Zoho, etc)

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Hi,

I have a community healthcare worker organization that needs a CRM. We are looking for a tool that integrates emails (ensuring HIPAA compliance), tracks contracts, manages listservs, provides help desk/customer support, and creates custom databases with ad hoc reporting functionality, all in one.

Unless you have another recommendation, I think it probably comes down to Salesforce, Freshworks, or Zoho? Between those which has the best user expereince?

submitted by /u/kindlespray
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