New to CRM and need advices

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Hi, I am new to the CRM field and after already a few hours of research, I am lost in the hundreds of reviews…

Can you advise me?

I'm looking for a CRM for the company I work for to perform the following tasks:

– Create a database of customers/prospects

– Define a commercial policy (planned follow-up by mail)

– To have customer statistics

– Give a specific status to customers

To summarize, renew the customer database.

The CRM should ideally be suitable for people with little experience, being easy to use and limited to the tasks stated.

A help will be greatly appreciated

submitted by /u/babtou_stoner
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