Biggest Issues with a CRM?

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We are currently developing a product roadmap for our CRM platform and wanting to know the biggest issues sales and marketing teams face when using a CRM?

A couple of examples we have found via G2 etc include:

– Lack of sales insights into the metrics and performance of our team by time period (quarter, week etc)

– No automation/workflows for simple sales processes

– Complex onboarding processes that are timely to implement

– Lack of 24/7 customer support

Would love to hear some thoughts

submitted by /u/Dear_Jump_7460
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