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Maintaining and building relationships is vital for nonprofits. They need to be in touch with stakeholders, donors, sponsors, volunteers, and members at the right time and foster relationships ensuring that the mission objectives are rightfully met.
A lot of nonprofit organizations face challenges around maintaining relationships.
Microsoft Dynamics 365 provides a relationship management system that can help nonprofits achieve the strategic goals of their mission offering a complete view of the relationships and campaigns as well as opportunities for operational enhancements and cost savings.
Microsoft Dynamics 365 helps a nonprofit to transition from the traditional spreadsheets and a siloed perspective to a strategic, organized view and helps in making real-time effective decisions.
With it, you can change the way you have handled donor data and details. It provides a range of advantages:
- View a donors’ complete donation history in one place
- Easily see all donors pledged or planned to give for forecasting data
- Effortlessly generate a prospect pipeline of your major donors and then assess where they stand in the pipeline
- Better way clean old, redundant donor data
- Evaluate the success of your marketing campaigns
- An efficient way for the donation and/or pledge information to integrate with the Accounting team
- Managing donation targets and programs to support outreach and events
With Dynamics 365 on your side, constituents can be engaged at the right time and place in a manner that you earn their support for your mission for a very long time.
As a nonprofit, you can focus on your fundraising activities better with Dynamics 365 as you will get a scope of understanding your donors’ behavior, pattern, and the source of the donations.
You can maintain a healthy relationship with them once you have observed their pattern of donation behavior, whether they donate frequently, occasionally, etc.
Dynamics 365 will give you a complete view of donor engagement which will help you spot trends, issues, and find out what kind of drives are most effective so that they can have a greater bearing in the future.
A nonprofit with membership schemes can also operate these programs through Dynamics 365, and manage data, such as relationships and previous interactions, along with processing member subscriptions, orders, and invoices.
It also includes the ability to set up self-service portals as well, so that donors can access information, manage their profiles and subscriptions, and make donations directly.
You can align your people, processes, and technology to work together towards a common mission.
Nonprofits are looking for ways to improve their operational processes, that can make them more efficient. This can be easily achieved through Dynamics 365 and with its automation feature, it just gets better.
Microsoft Dynamics 365can enhance and increase their relationships and without the generosity of the donors making the world a better place will be a little difficult.
Today, the pace of technology change is such that new things are being released every day. It is an exciting time to be in but it also means that it is important to have a good consultative technology partner as you progress in your digital transformation journey.
Connect with us and we can talk more about Dynamics CRM and the change it can bring.