User Review( votes)
No matter what you are selling, but understanding your customer is the main thing in any business. You not only just sell your product, but you have to keep a regular relation with your customers. The more you understand your customer’s problems, demands, the more you are getting close to them and it helps you to build a long term relationship with them. It is like you and your customer are standing in the opposite sides of a river and it is your responsibility to build a bridge of trust between you two, and yes exactly, CRM is one of the main material to build the bridge. Customer Relationship Management a.k.a CRM is a tool that helps you to keep records of your present and potential customer.
For me the best CRMs for Startups and Small Businesses are: