User Review
( votes)Hi, I work for an online furniture store with an average order value of $1500. Proper communication with every lead is really important.
I'm looking to create an automation sequence:
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Customer asks question via email/text
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We reply.
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If they don't reply or purchase, a reminder is sent to our costumer service team to follow up.
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If the customer doesn't reply to the follow up, they get sent to the drip campaign.
Is it better to use a CRM like pipedrive or do it all through MailChimp/Klaviyo? Or use both tools?
Thank you in advance.
submitted by /u/Furniture718
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