Ways to Reduce Customer Churn and Build Its Prediction Model – Guide

To keep as many as clients a possible, you need to predict when customers will leave and find out why they’re leaving. And customer churn show you how well you retain customers and improve customer satisfaction – is the percentage of customers that have stopped using your products or services within a certain time frame: Everything You Need to Know About Customer Churn (and How to Reduce It)

The guide covers the following topics:

• What Is Customer Churn?
• How Do You Determine the Customer Churn Rate?
• Customer Churn vs Revenue Churn
• The Impact of Churn
• Customer Churn Calculation
• 9 Ways to Reduce Customer Churn
• 4 Steps to Build a Customer Churn Prediction Model