Ways to Reduce Customer Churn and Build Its Prediction Model – Guide

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To keep as many as clients a possible, you need to predict when customers will leave and find out why they’re leaving. And customer churn show you how well you retain customers and improve customer satisfaction – is the percentage of customers that have stopped using your products or services within a certain time frame: Everything You Need to Know About Customer Churn (and How to Reduce It)

The guide covers the following topics:

  • What Is Customer Churn?
  • How Do You Determine the Customer Churn Rate?
  • Customer Churn vs Revenue Churn
  • The Impact of Churn
  • Customer Churn Calculation
  • 9 Ways to Reduce Customer Churn
  • 4 Steps to Build a Customer Churn Prediction Model

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