Sage Intacct Wins Awards for Customer Care and Product Functionality

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With thousands of customers ranging from startups to public companies, Sage Intacct has long established its market leadership as the best cloud financial management software. More importantly though, time and time again, our customers have publicly shared their positive experiences – giving us high marks for ease of use, innovative functionality that streamlines processes and improves business insights, and a high return for their investment.

Customer care is in our DNA, and is an aspect of our organization that we strive for excellence in. The feedback from our users is what helps drive our product roadmaps and is imperative to designing features that address the unique needs of our customers. We’re more committed than ever to ensuring that our solutions drive the overall business success of our customers, while we continue to deliver exceptional service and innovative products that our customers and partners have come to rely on.

Over the past few months, Sage Intacct has continued to excel at achieving high levels of customer satisfaction – reflected most recently via results gleaned through G2, TrustRadius, FeaturedCustomers, and Crozdesk. Here’s a quick look at these recent accolades:

G2 Summer Grid Reports

In the latest round of G2 Summer Grid Reports, Sage Intacct was named a Leader in several categories, including Mid-Market ERP Systems, Mid-Market Accounting Software, NFP Accounting Software, Revenue Management Software, Subscription Management Software, Mid-Market Subscription Billing Software, Subscription Revenue Management Software, and AP Automation. In addition, Sage Intacct continued as the undisputed leader in customer satisfaction – outscoring more than 30 other solutions on the Mid-Market ERP Systems Grid. Customer reviews of Sage Intacct generated a customer satisfaction rating of 97 out of 100.

G2 reports are based exclusively on verified user reviews. Check out customer reviews of Sage Intacct on G2.

TrustRadius Top Rated

Due to excellent ratings for product functionality and customer satisfaction, Sage Intacct also recently won two 2020 Top Rated Awards from TrustRadius, a leading review site for business technology. In order to maintain consumer trust, the 2020 Top Rated list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the TrustRadius rankings.

Sage Intacct received 2020 Top Rated TrustRadius awards for the Accounts Payable / Accounts Receivable and Invoicing categories. In the Invoicing category, Sage Intacct placed first with 4.5 stars based on 936 ratings and 491 reviews. In comparison, the runner up organization in second place had 280 ratings and only 95 reviews, while third place had 61 ratings and 59 reviews. Sage Intacct also placed first in the Accounts Payable / Accounts Receivable category with the second and third place nominees having 620 ratings with 315 reviews and 623 ratings with 103 reviews respectively. 

In order to determine the winners, TrustRadius analyzed more than 2,000 high-quality, in-depth user reviews from the last 12 months to select the Top Rated products across multiple software categories. In order to qualify, organizations had to have at least 4 stars and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. Sage Intacct exceeded these requirements with a trScore of 8.5 and a customer rating of 4.5 out of five stars from verified users. Check out Sage Intacct’s customer reviews on TrustRadius.

FeaturedCustomers Customer Success Reports

Sage Intacct was featured as a Market Leader – the highest possible ranking – in the FeaturedCustomers Summer 2020 Accounts Receivable Software Customer Success Report. In order to achieve Market Leader status, determined that Sage Intacct has a substantial customer base and market share, along with the highest ratio of customer success content, content quality score, and social media presence relative to company size. Further, out of the Market Leaders category, Sage Intacct was named Best in Category out of all the other Accounts Receivable Software.

Crozdesk Top 20 Products

Sage Intacct was also named to Crozdesk’s Top20 Software Products of 2020 Financial Reporting list. Sage Intacct was named #1 on this list with 4.5 stars based on 951 reviews. This list features the best 20 products in 2020 as determined by the unbiased, category-specific Crozscore ranking methodology.  Additionally, Sage Intacct was named to Crozdesk’s Top20 Software Products of 2020 Subscription Management list.

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