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- Communication: when teams are geographically dispersed, collaborating between members can sometimes be difficult. That is why platforms like Microsoft Teams, Slack, Webex, Google Suite, etc. are developed to aid borderless communication. Managers and team leaders need to be transparent with their members, ensure a smooth communication flow, and easy information sharing, so employees can pick up where they left off anytime, anywhere.
- Performance: building a virtual work environment requires managers to give up on several visual cues signifying “efficiency” like employees sitting at their desks, phones ringing, people discussing, etc. To resolve the productivity issue, managers must clearly communicate their expectations and shift their focus on results, deliverables, or reports instead.
Flexibility in working environments is not only vital to keeping existing employees happy, but it is also a competitive advantage to attract new talents. Also according to Visual Capitalist, having a choice of work location plays a key role for candidates to evaluate employers. Location flexibility is viewed as more important than having an increase in holiday allowance or working for a prestigious company.
The global health crisis is a wake-up call for many organisations, who have never had any measurements or plans in place to support a virtual workforce. But working remotely is a reality. Businesses that aim to continue with the daily operations without any disruptions need to have in place a contingency plan that encompasses options for flexible working, adequate technology, and cybersecurity to protect the company’s most valuable information.
A world post COVID-19 will not operate “as usual.” Businesses need to be prepared for every eventuality in order to be sustainable. Subscribe to TRG’s Business As UnUsual #BAUU newsletter now and stay up-to-date on the latest insights and practices to navigate today’s changing environment.