Publishing the bot– Power Virtual agent

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In the last post, we saw how to create a simple bot, now let us see how we can publish it.

Navigate to the Publish tab in the side navigation pane and click on Publish.

After a successful publish click on the demo website to test the bot

Navigate to Manage à Channels to configure it for various channels.

Below are all the channels that the bot can be configured for.

Demo Website à

We can specify the Welcome Message as well as the Conversation starters

Custom Website à

It can be added as Iframe to the existing web sites.

Within Power Apps Portal, we can add the bot to the Iframe Component as shown below

Power Virtual Agent also comes with analytics to show key performance indicators for different topics.

Get all the details here

https://docs.microsoft.com/en-in/power-virtual-agents/analytics-summary

Helpful posts –

https://readyxrm.blog/2019/11/06/adding-a-power-virtual-agent-to-a-power-apps-portal/

https://joegill.com/powerapps-portal-virtual-agent-bot/

Hope it helps..

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